Privacy Policy

This Privacy Policy explains how Hayssam Al Amine and RPM Training Solutions (“we”, “us”, “our”) collect, use and protect personal information when you visit hayssamalamine.com (the “Site”) or contact us. We are committed to protecting your privacy and handling your data transparently.

1. Information we collect

We only collect information you choose to provide or that is necessary to operate the Site:

• Contact details you submit through our contact form or by email, such as your name, business email, phone number, organisation and message.
• Scheduling data if you book a call through our scheduling provider, Calendly. Calendly’s scheduler is embedded in this Site and loads only when you open it; the name, email and any details you enter go to Calendly, which processes them as an independent controller under its own privacy notice. Calendly’s in-widget cookie banner is disabled because our own cookie notice covers it.
• Technical & usage data collected automatically, such as browser type, device, and anonymised analytics about how the Site is used.

2. How we use your information

• Respond to your enquiries and communicate with you about our advisory, coaching and speaking services;
• Schedule and manage meetings or calls you request;
• Operate, maintain and improve the Site and its content;
• Comply with legal and regulatory obligations.

3. Legal basis for processing

Where applicable law requires a legal basis, we rely on your consent (for example, when you submit a form), our legitimate interests in operating and promoting our services, and compliance with legal obligations.

4. Sharing your information

We do not sell your personal data. We may share it with trusted service providers who help us operate the Site and our business (for example, email, hosting and scheduling providers), only to the extent necessary and under appropriate confidentiality and data-protection terms. We may also disclose information where required by law.

5. Cookies & analytics

The Site uses cookies and similar technologies. For details, please see our Cookies Notice.

6. Data retention

We keep personal data only for as long as necessary to fulfil the purposes described in this policy, to maintain our business relationship, or as required by law, after which it is deleted or anonymised.

7. Data security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your rights

Depending on your location, you may have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, and to withdraw consent. To exercise any of these rights, contact us at hayssam@rpm-consultancy.com.

9. International transfers

Your data may be processed in countries outside your own. Where this occurs, we take steps to ensure it is protected consistently with this policy and applicable law.

10. Children’s privacy

The Site is intended for a professional, adult audience and is not directed at children. We do not knowingly collect data from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “last updated” date above reflects the most recent revision.

12. Contact us

For any privacy question or request, please contact:
Hayssam Al Amine, Founder & CEO, RPM Training Solutions
Email: hayssam@rpm-consultancy.com

This document is provided as a general template and should be reviewed by a qualified legal professional before publication to ensure it meets the requirements applicable to your jurisdiction (e.g. UAE PDPL, GDPR).